FREQUENTLY ASKED QUESTIONS

Who is suitable to take "GenBalance"?

This product is made from natural ingredients and is suitable for the whole family, particularly for the following groups: 

  1. Those with an unbalanced diet, who often overeat, consume too few fruits and vegetables, or have irregular meal schedules. 
  2. People who frequently eat out. 
  3. Those with irregular bowel movements. 
  4. Those whose stools mostly sink and are dark brown. 
  5. Individuals who frequently experience flatulence. 
  6. Those who sit for long periods. 
  7. People have dry skin concerns. 

What distinguishes the "300 Billion Probiotics"?

Each sachet contains 30 billion live probiotics, featuring five scientifically certified and carefully selected postbiotics. With this high CFU, GenBalance effectively regulates gut microbiota, promoting noticeable improvements in gut health. Given the highly acidic stomach environment, a higher CFU count ensures that more probiotics successfully reach the intestines to take effect. For daily health maintenance, 10 billion CFUs are usually sufficient, but 30 billion CFUs can further enhance friendly bacterial growth, taking your health to the next level.

Can "GenBalance" help with bowel movements?

Since this product is made from all-natural ingredients and does not contain any laxative components, it cannot promote immediate bowel movements after consumption.

Is it normal to experience some bloating after taking it?

If you have pre-existing issues with irregular bowel movements or an imbalance in gut bacteria, you might experience slight bloating initially. If bloating is severe, it is advisable to reduce your intake by half and drink plenty of water. Usually, improvements can be seen after taking probiotics for 2 to 4 weeks. If symptoms persist, please consult a healthcare professional.

What if I feel uncomfortable after consuming the product?

If symptoms persist, please consult a healthcare professional.

Can it be taken if experiencing diarrhoea?

This product does not contain any laxative components and is gentle and non-irritating. It can be consumed during diarrhoea. Regularly taking probiotics can help improve the gut microbial environment, aiding in digestive health.

Can children or pregnant women take the product?

This product is made from natural ingredients. It is recommended that childern and pregnant women who wish to consume this product should consult their healthcare professional. 

What is the recommended dosage for GenBalance? 

It is recommended that children and pregnant women who wish to consume this product should consult their healthcare professional. Ages 12 and above: For smooth bowel movements, take 1 to 2 packets daily. To adjust bodily constitution, take 2 packets daily. 

Can vegetarians consume it? 

This product is vegetarian.

Why does it stick to my teeth after consumption?

We recommend adding the powder to water and stirring to mix thoroughly.

What is the best time to take probiotics?

Probiotics can be taken at any time, whether before or after meals. The optimal time is on an empty stomach before bed, followed by taking them in the morning on an empty stomach.

How long should probiotics be taken to see results?

The key to taking probiotics is consistent daily consumption to maintain good gut bacteria. It is recommended to take them without interruption for at least 1- 3 months to see noticeable results.

What should be avoided when taking probiotics? 

Try to space these foods and drinks out by at least 3 hours: antibiotics, medications, pickled foods, coffee, and tea.

I am allergic to soy. Can I still consume this product? Are there any other allergens?

Our product does not contain common allergens such as eggs, fish, peanuts, soy, milk, lactose, gluten, tree nuts, or sesame seeds. It's an allergen-free product.

Can probiotics relieve gastrointestinal discomfort immediately?

Probiotics are a food product, not a fast-acting medication. It is recommended to take them 1-2 times daily; consuming more will not provide additional benefits! When taking probiotics, remember to drink plenty of water and eat fruits and vegetables while also increasing moderate exercise. If you experience gastrointestinal discomfort, it is best to seek advice from a professional doctor.

Where do the GenBalance strains originate? 

GenBalance Probiotics is proudly made in Australia, featuring a selection of top-tier strains from around the world. It combines the Bifidobacterium lactis HN019 from America, Lactobacillus plantarum and Lactobacillus rhamnosus from Taiwan, along with the Japanese L-137 postbiotic. Each strain is carefully chosen to create a powerful, multi-functional formula that offers comprehensive support for your gut health.